SHIPPING

Please allow 1-2 business days for processing and packing of your order.  

dotmod, Inc. will make every attempt to ship all products contained within one order at the same time.  Products that are unavailable at the time of shipping will be shipped as soon as they become available.

FULFILLMENT ERRORS

Please inspect your order immediately and contact our Customer Service Department at customerservice@dotmod.net regarding any errors.  Requests to correct fulfillment mistakes resulting in your receipt of incorrect or missing items must be received by dotmod, Inc. within 15 days of shipment.

SHIPPING FEES

Shipping charges are charged at the time of shipping.  Shipping fees are determined by the shipping entity.  Shipping fees are non-refundable.

VALUE ADDED TAX, CUSTOMS & DUTIES

Some countries may impose fees and taxes on shipments. These fees are not included in the shipping fee you pay to dotmod, Inc. and it is your responsibility to pay them.